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إدارة العيادة - Practice Management

إدارة العيادة - Practice Management

الرمز اسم المقرر الساعات المعتمدة المتطلبات السابقة للمقرر
DENT 428 إدارة العيادة - Practice Management 1

Course Outline:

This course in practice management is designed to teach the fundamentals of developing and running a successful dental practice. The course is taught by dentists and practice management consultants to insure that up-to-date and practical material is presented. Special subject areas of concentration are used in preparing students for residency programs, fees, and third-party payment, collections, associateships and partnerships, hiring, and retaining a five-star dental team. The classes are taught in a relaxed atmosphere for maximum student enjoyment and learning. The overall goal is to make the information as relevant to the student today as it will be in the future.

Course Learning Outcomes:

By the end of this course, student should be able to:
1.       Identify the business of dentistry
2.      Recognize the different items of dental team management
3.      Describe the office design & the equipment placement.
4.      Identify how to work with dental office documents
5.      Illustrate the basic concept of appointment management systems
6.      Employ the basic principles of recall systems
7.      Appraise the importance of patient management and the risk management in dental practice in order to develop risk management program and strategies for patient management as a risk management tool
8.     Demonstrate how to market your services

References:

1.       Finkbeiner BL & Finkbeiner CA. Practice Management of the Dental Team. 5th edition, Mosby; ISBN 0-323-00886-0
2.      Dietz E. Dental Office Management. 1st edition, Thomson Learning; ISBN 0-7668-0731- 2
3.      Risk Management Handbook for Health Care Organizations, student edition. Roberta L Carroll, 2009.
4.      M. Almalki, G. Fitzgerald and M. Clark. EMHJ, 2011, 17 (10): 784 – 793.
5.      Operations Manual for Health Center Oral Health Programs. Chapter 4: Risk Management. National Network for Oral Health Access, 2011.